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Happy Ballina Paddlers

Kayak Ballina offers two types of scheduled tours as well as tailor-made unscheduled tours of Ballina and its beautiful waterways. All scheduled tours can be booked using the calendar below. If you would like to take an unscheduled tour, please get in touch using the details on our Contact us page and we will put together an experience that meets your requirements.

All of our scheduled tours are on the water for approximately 3.5 hours and cost just $70 per person. A cuppa and a snack are included in the price. We require payment in full to secure a booking.

Advance bookings are advisable especially in school holidays.  Simply select your preferred date and time, type in your contact details, any comments or questions, and the security code, then click on ‘Book now’ to be taken to PayPal for payment processing. If you would prefer not to pay via PayPal, please let us know your preferred date, time, and payment method using our Contact us page instead of using the booking calendar.

Booking calendar

Calendar


Select date and time
Your phone number:

Your name:

Your email:

Comments/Questions:

Please enter the security code:
security code
Security Code (lowercase letters):

As soon as we receive your booking we will email you pre-tour documentation that contains all the information you need to know about the day as well as a waiver form that need to be completed and returned to us before we hit the water.

Each scheduled tour has a minimum of four participants. Should the minimum not be reached for a tour you have booked, you will be given the choice of another date and time or a full refund.

A maximum of ten people can participate in any one tour.

All paddlers must be aged twelve years and over subject to tour guide approval.

Cancellation policy

Kayak Ballina understands that it in some circumstances it may be necessary to change the day of your trip or cancel it altogether. Short notice cancellations mean that we will have turned down other clients and paid for permits, food, transport, and staff. Therefore it is not always possible to issue a full refund. We are happy to reschedule your trip or place you on our standby list at no additional charge if you give us more than one weeks’ notice of any required change. Cancellations will only be refunded completely when two or more weeks notice is given. Cancellations made within two weeks will incur a fee equal to 50% of the cost of the tour. No refunds will be made for cancellations within 48 hours or no shows.

Kayak Ballina reserves the right to delay, postpone, substitute or cancel a trip as a matter of safety for our guests and guides. We will make the final call whether to cancel for safety reasons on site at the time the event is scheduled to begin. If we must cancel for any reason, we are happy to reschedule where possible or we will give you a full refund.